All our products are shipped from Canada via tracked shipping.
PRODUCT PROCESSING TIMES:
All products are made to order. Processing times range from 3 days to up to 2 weeks during the holiday season. For this reason, do not anticipate your order to be shipped out until up to 2 weeks post-payment.
FREE SHIPPING to Canada and USA:
Free shipping applies to all locations within Canada and USA including Nunavut, Yukon, the Northwest Territories, Alaska, Hawaii, U.S. territories.
Estimated shipping times (does not include the 3 days to 2 weeks production time):
- US mainland destinations: 6-10 business days (approximately 5 extra business days for Alaska, Hawaii, U.S. territories and PO boxes)
- Canada destinations: 6-8 business days (approximately 5 extra business days for the northern territories and PO boxes)
$15CAD flat rate shipping to all other international destinations:
International destinations refer to all other destinations outside Canada and USA.
Shipping times for our flat rate option range from 15 to 22 business days.
Note: upgraded Canada, USA and international shipping with faster delivery times are available upon checkout.
CUSTOMS TAXES/DUTIES:
Buyers are responsible for any extra import taxes/duties that may be charged at customs in the destination country. To get more information on the applicable import charges, contact the destination country’s customs office or visit SIMPLY DUTY for an estimate.
REFUSED PARCELS AND UNSUCCESSFUL DELIVERIES:
In the case of refused parcels and unsuccessful deliveries, the parcel will be sent back to Designed by Beely and the cost of the return shipment will be deducted from the order refund. Please note that refunds are not offered on any personalized or customized orders including clothing that may be tailored to your body measurements. For more information, read our RETURNS/EXCHANGES policy.
- A refused parcel is when a buyer refuses to accept parcels upon delivery. For instance, buyers may refuse to accept the extra import taxes/duties charged upon delivery, thereby causing the postal service to return the parcel to its originating location.
- An unsuccessful delivery may occur in the following events:
- The buyer provided an inaccurate or insufficient address, thereby causing the postal service to return the parcel to its originating location
- The buyer was not available to accept the parcel upon arrival, whether it was delivered to a home or post office location, thereby causing the postal service to mark the parcel as not deliverable and return the parcel to its originating location. Postal services usually store undelivered parcels at the post office for 1 to 2 weeks before returning the parcel. It is the responsibility of the buyer to track their orders and followup with their postal office to retrieve their orders in a timely manner.